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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q261-Q266):
NEW QUESTION # 261
A customer calls the help desk asking for instructions on how to modify desktop wallpaper. Which of the following Windows 10 settings should the technician recommend?
- A. Personalization
- B. Apps
- C. Updates
- D. Display
Answer: A
Explanation:
Personalization is a Windows 10 setting that allows a user to modify the desktop wallpaper, as well as other aspects of the appearance and behavior of the desktop, such as colors, themes, sounds, etc. Apps is a Windows
10 setting that allows a user to manage the installed applications and their features. Updates is a Windows 10 setting that allows a user to check for and install the latest updates for the OS and other components. Display is a Windows 10 setting that allows a user to adjust the screen resolution, brightness, orientation, etc. Verified References: https://www.comptia.org/blog/windows-10-settings https://www.comptia.org/certifications/a
NEW QUESTION # 262
A remote user is experiencing issues connecting to a corporate email account on a laptop. The user clicks the internet connection icon and does not recognize the connected Wi-Fi. The help desk technician, who is troubleshooting the issue, assumes this is a rogue access point. Which of the following is the first action the technician should take?
- A. Restart the wireless adapter.
- B. Launch the browser to see if it redirects to an unknown site.
- C. Instruct the user to disconnect the Wi-Fi.
- D. Instruct the user to run the installed antivirus software.
Answer: C
Explanation:
Instructing the user to disconnect the Wi-Fi is the first action the technician should take if they suspect a rogue access point. A rogue access point is an unauthorized wireless network that could be used to intercept or manipulate network traffic, compromise security, or launch attacks. Disconnecting the Wi-Fi would prevent further exposure or damage to the user's device or data. Restarting the wireless adapter, launching the browser, or running the antivirus software are possible actions to take after disconnecting the Wi-Fi, but they are not as urgent or effective as the first step. References:
Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 22 CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) Cert Guide, page 456
NEW QUESTION # 263
A desktop technician has received reports that a user's PC is slow to load programs and saved files. The technician investigates and discovers an older HDD with adequate free space. Which of the following should the technician use to alleviate the issue first?
- A. Device Manager
- B. Disk Cleanup
- C. Disk Management
- D. Disk Defragment
Answer: D
Explanation:
Explanation
Disk Defragment is a tool that can be used to improve the performance of a hard disk drive (HDD). HDDs store data in sectors and clusters on spinning platters. Over time, as data is written, deleted, and moved, the data may become fragmented, meaning that it is spread across different locations on the disk. This causes the HDD to take longer to access and load data, resulting in slower performance. Disk Defragment consolidates the fragmented data and rearranges it in a contiguous manner, which reduces the seek time and increases the speed of the HDD. Disk Management, Disk Cleanup, and Device Manager are not tools that can alleviate the issue of slow HDD performance.
NEW QUESTION # 264
A company is deploying mobile phones on a one-to-one basis, but the IT manager is concerned that users will root/jailbreak their phones. Which of the following technologies can be implemented to prevent this issue?
- A. SSO
- B. MDM
- C. Signed system images
- D. Antivirus
Answer: B
Explanation:
Explanation
MDM stands for Mobile Device Management, and it is a way of remotely managing and securing mobile devices that are used for work purposes1. MDM can enforce policies and restrictions on the devices, such as preventing users from installing unauthorized apps, modifying system settings, or accessing root privileges2
. MDM can also monitor device status, wipe data, lock devices, or locate lost or stolen devices1.
NEW QUESTION # 265
An incident handler needs to preserve evidence for possible litigation. Which of the following will the incident handler MOST likely do to preserve the evidence?
- A. Clone any impacted hard drives
- B. Contact the cyber insurance company
- C. Inform law enforcement
- D. Encrypt the files
Answer: A
Explanation:
Explanation
The incident handler should clone any impacted hard drives to preserve evidence for possible litigation1
NEW QUESTION # 266
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